Hosted Chef Reporting API Increased Error Rates On January 29th from 07:17 – 15:00 UTC, users may have seen 404 errors being logged at the end of successful chef-client runs as the client attempted to send a run report to Hosted Chef’s reporting service. Additionally, users may have seen empty responses when using knife runs […]
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Hosted Chef Service Interruptions
On Friday, April 17th Hosted Chef experienced an average error rate of approximately 30% for a period of 4 hours followed by intermittent brief periods of similar error rates until April 22nd. These incidents resulted in the majority of chef-client runs failing during the periods of increased error rates and greatly increased latency in all […]
Read MoreHosted Chef oc-id Partial Failure
On Thursday, March 26th Hosted Chef experienced a degradation in service where logging into oc-id, Hosted Chef’s identify service, periodically failed. This failure meant that it was difficult to login into Supermarket, Hosted Chef’s profile page, and oc-id itself, since each of these systems rely on oc-id for their authentication tokens. During this degradation all […]
Read MoreChef Management Console Released to Hosted Enterprise Chef
Chef Manage has now replaced the original management console in Hosted Enterprise Chef! It represents a complete reworking of the online Chef experience, bring more usability, power, and functionality to manage your infrastructure from the browser than ever before. Improvements and New Features Aside from a completely new, modern user interface, there are many functional […]
Read MoreImportant Hosted Chef Security Notice
Dear Customers, On Wednesday morning we became aware of a misconfiguration of an exception handler for the Hosted Chef Management Console that caused username and password information for a small subset of our users to be leaked via email internally at Chef. We have fixed the issue that was at the source of the exposure, […]
Read MoreImproving Our Billing System
Yesterday we gave a brief update on our new billing system and related process that was admittedly short on detail. In response to a number of inquiries, here are three important things to know about how we currently offer Enterprise Chef (either hosted or on-premises) for customers who pay by credit card and wish to […]
Read MoreAwesome Chefs – Infochimps Iron(fan)s Enterprise Big Data Stacks w/Chef
Infochimps helps some of the world’s biggest companies make sense of and then act on their troves of data. The Infochimps Cloud delivers Big Data systems with unprecedented speed, simplicity, scale, and flexibility to enterprise companies. What’s that mean for their customers? Their cloud-based Platform-as-a-Service enables enterprises to access real-time, historical, and correlated data sets, […]
Read MoreIntroducing Enterprise Chef
What’s in a name? Turns out, a lot. Today we announced that Private Chef and Hosted Chef are now renamed to Enterprise Chef™ offered both as on-premise software and as a hosted service. So what? In the past year, our Fortune 1000 customer base has grown 150% and to date, Fortune 1000 businesses represent the […]
Read MoreAwesome Chefs – BlueKai’s development and operations teams learn to work faster, smarter, and more collaboratively
You may have heard of BlueKai. They’re a mover-and-shaker in “big data”, giving marketers, agencies, and organizations of all types a SaaS platform for ‘activating data’. In other words, BlueKai is a team of very smart people running hyper-intelligent software that collects, consolidates, and analyzes customers’ business information to deliver new insights into patterns, strategy, […]
Read MoreAwesome Chefs – Coding a Customer Service Platform for 35 Million Consumers
You’ve heard our founder Adam Jacob talk about it before – software is increasingly becoming the delivery platform for goods and services in today’s economy. So, it only makes sense that companies would want to leverage SaaS to extend customer service capabilities, shorten customer feedback loops, and provide a better overall customer experience. Enter Get […]
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